The CitizenInisght publishing from SSM10 is a very nice way for the masses to consume the information...There are some limitations that I believe could be quick fixes to encourage further use:
1. The first screen you are presented with (reader.html) will show 1 or many contexts/categories...This first screen needs to show some form of traffic light indicator, which can come from the context itself or from within the context....There is no indication from the front page of citizeninsight where a business area is performing well or not...
2. Comments on the KPIs within CitizenInsight HTML output come from the KPI library description...The KPI library description should be used to explain what the KPI is, or how the KPI is calculated, and NOT what has happened to the KPI on a monthly basis...We need another way to capture comments within CitizenInsight to be reflected on the output.
Les.