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Error occurred trying to Connect logon failed

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Dear All,

 

We have installed SSM 10,1 SP11 in a heterogeneous environment, where DB is in linux & Application is in windows environment. The system is up & running & I performed all the post installation steps for SSM as per installation guide.

 

I am able to login to strategy login page & the tools url as well. Created the SSM_CB_EA & its successfully connected.

 

But when we try to test the connection of model CBDEFAULT get the error message "Error occurred trying to Connect logon failed"

 

In PAS System name , we give the IP address of the server “XXXXXXXXXX” , where we already installed the SSM PAS. In system logon, we give the OS user name as pppyyy\ss2adm, as we are installing the server in domain "pppyyy" & the user ss2adm has been created on active directory


ssm1.jpg


Already checked the SAPNote 1797547, but we are not able to work the default model connection as well. As PAS was installed on 64 bit windows server so I installed the 32 bit oracle client in windows machine.

 

Server & APP Details

DB:- Oracle 11.2.0.4

SSM:- 10.1 SP11

 

Kindly advise.

 

Regards,

Rafikul Hussain


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