I have been trying to set-up my index values so that my Gap Performance and Score on my scorecard looks accurate. I have used the following indexes:
95,99.99, 100.01 and 105 respectively. The particular KPI that I am measuring has values of 0 for all calendar months in 2013 except for June 2013, which has a .29 value with .60 as the target. The KPI has been set-up using reduction. Why am I getting a red status indicator for the current month and green indicators for previous month's? I am getting a negative score and I cannot understand why? Can you please assist?